Refund Policies

Should you sign up for Licensure Link and decide to not use the service, you may request a refund. You must notify us within 24hours of signing on, and you cannot have made any connections, paid or non-paid during that time. Any special service requests are not refundable.

Other reasons to request a Refund:

  • If the service does not work properly*.
  • If the site is down more than 1% of the time.

*If the site has technical issues, please report them promptly. If we cannot resolve the issues, then you may request a pro-rated refund. Operator error is not grounds for a refund. Technical Issues resolved within 48 business hours will not be eligible for a refund.

To Request a Refund

Send us an email to  Be sure to include your name, company name, email address, and form of payment, along with when you signed up and reason for the request


  • Credit/debit card and PayPal® payments will be credited back to that account.
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